Privacy Policy

We may collect information that you voluntarily provide when using the Microgn website or communicating with us.

This may include:

• Name and contact information.
• Billing and shipping address.
• Email address and telephone number when provided.
• Order and transaction information.
• Product preferences and customer service communications.
• Information submitted through forms or other website features.

We may also automatically receive certain technical information when you browse the website, such as browser type, device information, IP address, general location information, pages visited, and interaction data.

When you place an order with Microgn, we collect information necessary to process and fulfill your purchase.

This may include your name, shipping address, billing details, contact information, order details, and other information required to complete the transaction.

Payment information may be processed through the applicable payment service provider. Microgn does not need to retain complete payment card information when that information is handled directly by a third-party payment processor.

Information collected by Microgn may be used for legitimate business and operational purposes, including:

• Processing and fulfilling customer orders.
• Arranging shipping and delivery.
• Providing order confirmations and shipping updates.
• Responding to customer inquiries.
• Managing returns, refunds, and order-related requests.
• Maintaining and improving website functionality.
• Detecting and preventing fraudulent or unauthorized activity.
• Maintaining business and transaction records.
• Complying with applicable legal obligations.

When you place an order or contact Microgn, we may use your contact information to communicate with you about your transaction.

These communications may include order confirmations, shipping notifications, delivery updates, return information, refund updates, and responses to customer service requests.

Transactional communications may be sent when necessary to provide the services or products you have requested.

Microgn may use cookies and similar technologies to support website functionality, remember certain preferences, understand website usage, and improve the browsing experience.

Cookies are small data files that may be stored on your device when you visit a website. Some cookies are necessary for core website functions, while others may help us understand how visitors interact with our website.

Depending on your browser or device settings, you may be able to control or disable certain cookies. Disabling some cookies may affect website functionality.

We may use analytics technologies to understand website traffic, visitor behavior, page performance, and general usage patterns.

Analytics information helps us identify technical issues, improve website navigation, understand product interest, and make informed improvements to the customer experience.

Microgn may share information with trusted service providers when reasonably necessary to operate our business and provide requested services.

These providers may support functions such as:

• Payment processing.
• Order fulfillment.
• Shipping and delivery.
• Website hosting and technical services.
• Analytics and website performance.
• Customer support.
• Fraud prevention and security.

Service providers are expected to handle information in accordance with their applicable obligations and only as necessary to provide their services.

To fulfill your order, relevant customer information may be shared with shipping and delivery providers such as USPS, UPS, or FedEx.

This information may include the recipient's name, shipping address, contact information, order reference, and other information reasonably required for successful delivery.

Shipping providers may process this information according to their own privacy practices and policies.

Microgn may disclose information when reasonably necessary to comply with applicable laws, regulations, legal processes, or lawful requests from government authorities.

Information may also be disclosed when reasonably necessary to protect the rights, property, security, customers, website, or business operations of Microgn or others.

Microgn takes reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted to or stored by us.

We may retain personal information for as long as reasonably necessary to provide services, complete transactions, maintain business records, resolve disputes, prevent fraud, enforce agreements, and comply with applicable legal or accounting requirements.

The length of time information is retained may vary depending on the type of information and the reason it was collected.

Depending on your location and applicable law, you may have certain rights concerning your personal information.

These may include the ability to:

• Request access to certain personal information.
• Request correction of inaccurate information.
• Request deletion of certain information where legally applicable.
• Ask questions about how personal information is used.
• Manage certain communication preferences.

Requests are subject to applicable legal requirements and reasonable verification procedures.

If Microgn offers promotional or marketing communications and you choose to receive them, we may use your contact information to send relevant updates, offers, or information about our products.

You may be able to unsubscribe from promotional communications by following the instructions included in the applicable message.

Unsubscribing from marketing communications does not necessarily stop transactional messages related to orders, purchases, shipping, returns, refunds, or customer service.

Microgn's website is intended for general consumers and is not directed specifically toward children.

We do not knowingly seek to collect personal information from children in circumstances where such collection is prohibited by applicable law. If you believe that a child has provided personal information to us improperly, please contact us so that the matter can be reviewed.

The Microgn website may contain links or integrations to third-party websites, services, payment providers, shipping platforms, or other external resources.

Third-party services operate independently and may have their own privacy policies. Microgn is not responsible for the privacy practices, content, security, or policies of independent third-party websites and services.

Depending on the services used to operate the website, personal information may be processed or stored by service providers in locations different from where you live.

Where applicable, information handling and transfers will be subject to relevant legal requirements and appropriate safeguards.

Microgn may update this Privacy Policy from time to time to reflect changes in our business practices, technology, services, or applicable legal requirements.

When changes are made, the revised policy will be posted on this page with an updated effective date.

We encourage you to review this page periodically to remain informed about how we handle personal information.

If you have a question about this Privacy Policy, believe that your personal information may have been handled incorrectly, or wish to make a privacy-related request, please contact Microgn using the information below.

When contacting us about a specific request, please provide enough information for us to understand and verify the request. We may need to confirm your identity before completing certain privacy requests.

For privacy questions, personal information requests, or general customer support, please contact Microgn.